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PRIVACY POLICY & TERMS OF USE

WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store, any information you enter on our website or provide us in any other way. In addition, we collect the Internet Potocol (IP) address used to connect your computer to the internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information(including name, email, password, communications); comments, feedback, product reviews, recommendations and personal profile.

HOW DO WE COLLECT INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reason stated above only.

WHY DO WE COLLECT SUCH INFORMATION?

We collect such Non-personal and Personal information for the following purposes:

1. To provide and operate the Services.

2. To provide our Users with ongoing customer assistance and support.

3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to provide and improve our respective services.

5. To comply with any applicable laws and regulations.

HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS' PERSONAL INFORMATION?

When you opt for us to contact you via our contact form; we will use the information you provide to do just that.

 

Email marketing: With your permission, we may send you emails about our business, new products and other updates. 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell out products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. We will however, never sell your personal information.

HOW DO WE COMMUNICATE WITH OUR SITE VISITORS?

 

we may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and postal mail.

HOW CAN YOU WITHDRAW YOUR CONSENT?

 

If you don't want us to process your data anymore, please contact us at mattpeake@orangeowlcoaching.com.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.​

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LINKS

​When you click on links from our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mattpeake@orangeowlcoaching.com.

This policy was last updated: 28th September 2021

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